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Hello!

Frequently Asked Questions

How will my Stems arrive?

Your stems
will arrive beautifully packaged in tissue paper and gift wrap.

Some stems
may be bent to accommodate packaging but can easily be straightened out to
desired length.

Your stems
will be safely packed in our recyclable Eco friendly packaging with our brand
so you know your delivery is from STEMS FOREVER.

How do I cut my stems?

The stems
can be cut using sharp wire cutters or scissors. Many of our faux flower stems
have wire running through them.

Firstly,
bend the stems to the required length then cut where the bend is. If your
unable to cut straight through the stem, bend the wired stem back and forth a
few times at desired length. This will then help weaken the wire.

If you wish to use your stems in various arrangements, we recommend bending the stems
without cutting. This gives you the option to use each stem at different
lengths.

How to I clean my stems?

The best option to clean and freshen your faux stems is by gently wiping them with a microfibre cloth or a duster to remove any dust.

Can my faux stems be placed in water?

To give your faux flowers an appearance of the real thing they can be placed in water. This
is advised for a short period only of no more than 24hours. We don’t recommend putting any of faux flowers that have paper stems in water.